SKYZONE M5 FPV Monitor with DVR

SKYZONE Guarantee

Worldwide shipping. One-year warranty. If you have any technical support or need something repaired, just contact us and we will be here with you for free!

Payment method

PayPal and Credit Cards are available online, but we also accept bank transfers directly if you cannot place an online order. Please chat with us if you have payment issue.

Order Status

Once your order ships, you will receive a shipping notification email. This email will contain your tracking number and a link to check the status of your order. You can also check the status of your order by going to your account page.

Warehouse located

We have CN, USA and EU warehouse. 

When you enter the delivery address, please make sure there are no spelling mistakes in the address, and it is best to write your apartment number.

Shipping Charges

There are different shipping methods for your chioce, depending on yourself. Detailed shipping costs and chioces can be checked at the checkout page.

Free shipping on orders over $49. If your order value is under $49, you might be charged $10 for standard shipping(arrives in 7-15 days), or other shipping methods.

For Fix Wing RC FPV fixed wings product, we provide different shipping fee for Expedited shipping(arrives in 10-20 days). The specific shipping cost is subject to the checkout page.

For all orders' package, we handle packages by DHL, UPS, EMS, our special shipping line, DDP, Yanwen and so on, usually takes about 5-20 days for delivery.

Tax

Please feel free to place an order. We will bear the customs duties for most countries. If there are any customs duties, we will notify you by email before shipping.

Shipping Time

Most orders will be shipped within usually 1~2 working days , but for special holidays, 4 business days might be needed.

The total processing time may be affected by the stock status of individual items, national holidays, etc.

For all orders' package, we handle packages by DHL, UPS, EMS, our special shipping line and so on, usually takes about 7-20 days for delivery.

*Please note that we only process orders on business days (Monday-Friday).

*Total Delivery Time=Processing Time+ Shipping Time

Once we receive your online order we will send you a confirmation e-mail and you will receive a tracking number once the order has been shipped and is on it’s way to you.

If you have any questions about any orders in transit, please feel free to contact us. We care about you so much and we're doing our best to catch up!

Please Note:

Orders placed on Friday Afternoons, during weekends or National Holidays will be processed the next business day.

During holiday periods, such as Thanksgiving, Black Friday and Cyber Monday, Christmas, and Easter, orders may be subject to delay.

Please allow a few additional business days for your order to be processed and dispatched.

There are estimated delivery time only, so can not guarantee an exact delivery time.

Thanks for understanding and have excellent shopping with SKYZONE!

Skyzone takes every customer seriously and is committed to solving their problems and making them happy. All of our items undergo strict quality control checks before being sent to our customers.

ONE year warranty, if you have any Technical Support, just contact us and we will be here with you!

To initiate an exchange or a return, please shoot an e-mail to miaya@skyzonehobbies.com that includes your name, order number and reason for return along with a photo if items arrived damaged or defective.

Return request:
---- In its original packaging and unopened
---- In a saleable condition
---- Item/s must not be washed or used
---- 30 days from delivery date

Exchanges
We will replace items if they are damaged or defective on arrival at our own expense. Please take a photo and send it to miaya@skyzonehobbies.com along with your order number to initiate an exchange.

If you would like to exchange for size or color, please let us know in your email the item you are looking to exchange are available. And if there is difference between price, we will refund for over payment or you pay for the shortage.

Refunds
Once we received your returned item and inspected it, we will send you an email confirmation to notify you that your refund has been issued. If your request has been approved, then your refund will be processed and will automatically be applied to your original method of payment, which usually take 7-15 working days.

Shipping costs are non-refundable.

If you applied a promo code at the time of your purchase, we will only refund you for the total amount paid after the discount was applied.

Please note that used or washed items are not eligible for refund, unless the items have arrived to you in damaged or defective condition.

Please Note
You will be responsible to pay for shipping costs when returning exchanged items or when returning items unless they are deemed damaged or defective upon arrival to you.

You should always use a trackable shipping service and purchasing shipping insurance. Please make sure to note and retain your tracking number in any case where your package does not arrive to our address, we will need to verify that it was sent and a tracking number will be required to do so. We do not guarantee that we will receive and refund your returned item if you are unable to provide us with a tracking number for the honest sake of verification of the exchange or return.

Shipping Address for Exchanges & Returns
To return your unused items, please contact us and we will give you the return address.